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The Michigan Regional Community Policing Institute is
committed to
facilitating organizational change to institutionalize the principles
of
community policing within law enforcement agencies. While much has been
written
concerning this effort of attempting to change policing on a national
level,
there is a void of reality-based criteria to assist administrators
attempting
such endeavors. As a result, RCPI staff have worked continuously to
develop the
processes and content necessary to assist police administrators in
identifying
the various obstacles and critical decision points in any such process.
RCPI
staff have worked directly with chiefs and sheriffs in a variety of
police
agencies who have undertaken the implementation of community policing.
What currently dominates the concept of community
policing within police
agencies across the nation, is the over-riding theme of adopting the
philosophy. Unfortunately, the majority of the literature focuses on
the
implementation of a "few" successful programs, or the fallacy of such
efforts altogether. What is needed is the identification of the
necessary
processes that will assist in the actual changing of the delivery of
police
services to make these services more effective, efficient, and
equitable. In a
reality-based approach, organizational change is a continuous
improvement
process, focusing on "getting better". This type of an approach
distinguishes a program from a philosophy. A program ends with the
implementation of one or more "changes". An adaptation of a
philosophical shift is characterized by the choices people must make to
institute continuous improvement in a variety of related processes.
While
plateaus will be reached, they are not an end in themselves, there is
always
room for improvement.
In particular, a reality-based approach to change
recognizes that critical
decision points are pivotal events in a change effort such as community
policing. The choices of how to prepare, plan, implement, and monitor
steps
consistent with the move to community policing pose dilemmas to police
administrators as there are alternative courses of action (e.g., should
we
decentralize or maintain centralized control) that have both advantages
and
disadvantages. For many of the choices relevant to moving towards
community
policing, there is no clearly superior alternative method. There are
trade-offs
associated with any alternative; and the choices made can have
significant
consequences for people within and outside the department. Underlying
these
choice points, then, are two realities – uncertainty and opportunity.
There is
uncertainty about what to do and how to make change "happen". There
is also opportunity in the choices of opportunities that can truly open
up new,
innovative strategies and facilitate the move towards becoming a
continuous
learning organization.
To assist police administrators in their role as "change agents", RCPI
staff have developed a series of “tools” to
assist in undertaking a change effort. These
tools are:
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